Evaluating Complete Streets Projects: A guide for practitioners

New strategies for transportation require new measurements of success. Over the last decade, the National Complete Streets Coalition has promoted the use of performance measures that reflect multimodal needs and that are relevant to all individuals using the system. Evaluating Complete Streets Projects: A guide for practitioners is an introduction to this approach.

Expanding the range of performance measures and using them to better understand individual projects allows transportation agencies to clearly connect investments to community goals. Ultimately, communicating how projects perform can bolster support among residents and elected officials for continued investment in Complete Streets efforts.

This guide is meant for agencies interested in but just beginning their project evaluation efforts. It provides general steps to take in evaluating projects; suggested measures and metrics for common Complete Streets goals (including access, economy, environment, equity, place, public health, and safety); tips for sharing successes; and further resources for communities ready to dive deeper into the why and how of performance measurement for Complete Streets.

For elected leaders and residents, these analyses can demonstrate how well a project achieved its intended goals. For transportation planners and engineers, measuring the actual results of projects can help inform choices for future projects. For both, these measures can help make clear the impact of an annual transportation budget and how well a community is achieving its Complete Streets vision.